Product Care

How to Store Your KMD Shoes

Always store your KMD shoes in their box, out of direct sunlight or heat. You can also stuff your shoes with tissue or paper before storing. For shoes that are trimmed with hardware, make sure metal pieces are positioned properly so they do not pull on any part of the shoe’s outer fabrication, and use the provided dust bags so the hardware does not scratch its “mate.” Also make sure the shoes are well ventilated during storage.

How to Preserve Soles

Like outer soles, it is only natural for inner soles to become dirty or discolored over time. We recommend regular cleaning to enhance the soles appearance using mild soap and water in moderation and a soft cloth or brush. Make sure that soap and water does not come into contact with outer soles as it may stain the fabrication. If the inner soles need further attention, seek the guidance of a professional leather cleaner or expert. 

How to Preserve Heel Tips

 With extensive wear, the heel tip will naturally deteriorate. Have them changed by a professional before the inner heel begins to show. This is important since an uneven heel is unstable, can lead to balancing issues and may affect the shape of the entire shoe.

How to Care for Your Handcrafted Hardware

Many of our handcrafted fittings are finished with diamond dust for its sumptuous surface and distinctive texture. If any of the hardware comes into contact with water, pat it dry with a soft cloth immediately to prevent discoloration. Make sure shoes with hardware are stored in their separate dust bags to prevent them damaging one another.

How to Clean Your KMD Shoes

See individual guides below based on shoe fabric.

Calf — Full grain, first grade polished calf is relatively strong, but like all leather products will still become marked with wear with time and use. It will require occasional maintenance. Any loose dirt can be wiped with a soft damp cloth and dried immediately away from direct heat. We recommend avoiding cleaning products that contain solvents that may affect the leather’s finely honed finish. Also avoid colored shoe creams and polishes that can affect the shoe’s hue. Like all skins, leather will wrinkle and soften with age. Take special care with light colors to keep them out of contact with water and other liquids.

 Kid Suede — Full grain, first quality suede often has subtle color variations due to the rub of the leather. It is also is a very absorbent material and marks easily. Excess exposure to water or other liquids may result in staining, so it is advisable to use a protective spray. However, test it on an inconspicuous area of the leather to make sure it will not spot or discolor the finish. Small build-ups of dirt can be cleaned with a soft leather cleaning brush, but test the latter before use to make sure it is not overly abrasiveto the leather
Snake — Luxurious snake and lizard skins require special care since the scales on all exotic skins may lift with light, time, use and exposure to humidity. Avoid the use of cleaning products, as they may dry out skins and remove the oils used during processing. Any loose dirt may be removed with a soft damp, lint-free cloth used only in the direction of the scales. Keep the shoes in a cool, dry environment and in their dust bags to keep scales untouched when not in use.

Patent Leather — Dolmen patent is a hard wearing and durable leather made from fine calf skin finished with a mixture of acrylic and polyurethane. Dirt adhering to patent can be easily removed with a damp cloth. With wear, patent leather may eventually lose its glossy finish. It can also absorb ink or pigments, so it is advisable to keep patent shoes in their individual dust bags when not in use and avoid contact with dark or heavily printed materials. Care should be taken to avoid contact with alcohol or any type of solvent.

Fur — Fur is relatively resilient to wear but may eventually lose hairs from abrasion. A small amount of shedding may occur with initial use, but this will diminish with continued wear. Remove loose dirt with a soft dry cloth. Additional cleaning should be done by a leather or fur expert. We advise against the use of any chemical cleaning products. If the fur gets wet, allow the product to dry naturally and resist the temptation to dry with a blower or hairdryer.

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